ring4's Privacy Policy

1 Introduction and Purpose

ring4 ("we", "our", or "platform") operates an online betting and casino service for users in Bangladesh. This privacy policy explains what information we collect about you, how we use that information, who we share it with, and how you can control your information.

By using the ring4 website or services, you are agreeing to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services. We may update this policy from time to time and you will be notified of any changes in a timely manner.

This policy should be read together with the Terms and Conditions. Both documents together form the basis of the agreement between ring4 and you.

2 What Information We Collect

We may collect your information in various ways. The types of information collected are described in detail below:

2.1 Information Provided at Registration

• Full name and date of birth
• Email address
• Password (stored in encrypted form)
• Payment method details (bKash, Nagad, Rocket, or bank account number)
• Documents required for identity verification (national ID card or passport details)

2.2 Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Date, time, and page visit history when accessing the site
• Cookie and session data
• Betting activity and transaction history

2.3 Information Received Through Third Parties

In some cases we may receive information through third parties (such as payment providers) for the purpose of identity verification or fraud prevention. This information is used only for specified purposes and is handled in compliance with applicable law.

3 Purpose of Using Information

ring4 uses information collected under this privacy policy for the following purposes:

• Account Management: To create, verify, and keep your account active.
• Service Delivery: To provide betting, gaming, and payment-related services without interruption.
• Security and Fraud Prevention: To detect and prevent unauthorized access, money laundering, and other illegal activities.
• Legal Compliance: To comply with applicable laws, regulations, and regulatory guidance.
• Responsible Gaming: To monitor user behavior, identify problematic gaming patterns, and provide necessary support.
• Support Services: To respond to your issues or inquiries and assist you through 24/7 live chat.
• Service Improvement: For analytical purposes to improve site functionality and user experience.
• Promotional Communications: To inform you about bonuses, offers, and updates, subject to your consent.

ring4 never uses your information for sale or for any purpose not stated in this policy.

4 Information Sharing and Disclosure

ring4 does not sell your personal information to third parties. However, information may be shared in the limited circumstances listed below:

4.1 Service Provider Partners

We may share necessary information with selected partners for payment processing (bKash, Nagad, Rocket, bank transfer), technology services, and customer support. These partners receive information only for specific tasks and may not use or disclose this information elsewhere themselves.

4.2 Legal Obligations

We may be required to disclose information to comply with a court order, a lawful request from a government authority, or the requirements of applicable law. In such cases we will provide only the information legally required.

4.3 Business Transfers

In the event of a change of ownership or merger of ring4, your information may be transferred to the new owner. In this case we will notify you in advance and the new owner will be obliged to comply with this privacy policy.

4.4 Your Consent

Beyond the circumstances listed above, information may be used or shared for other purposes with your explicit consent.

5 Cookies and Tracking Technologies

The ring4 website uses cookies and similar tracking technologies to improve your experience. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: Necessary for core site functionality (login sessions, security).
• Functional Cookies: Help remember your preferences and settings.
• Analytical Cookies: Collect anonymous statistics to understand how the site is used.

5.2 Cookie Controls

You can turn off non-essential cookies by changing your browser settings. Note that disabling certain cookies may limit some features of ring4.

6 Data Protection and Security

ring4 places the highest importance on the security of your personal information. We use internationally standard technical and administrative security measures:

• SSL Encryption: All data transfers are secured with 256-bit SSL/TLS technology.
• Encrypted Storage: Sensitive information (passwords, payment data) is stored in encrypted form.
• Access Controls: Only authorized staff can view your information, and only to the extent necessary.
• Regular Security Reviews: Our systems undergo regular security audits.
• Firewall and Intrusion Detection: Advanced protection measures are in place to prevent unauthorized access.

While we strive to ensure the highest level of security, no data transmission over the internet is completely risk-free. If a security breach occurs, we will promptly notify affected users and take necessary action.

7 Data Retention Period

ring4 retains your information only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations.

• Active Accounts: All relevant information is retained for as long as the account remains active.
• Closed Accounts: After an account is closed, some information may be retained for a minimum of 5 (five) years as required by legal and regulatory obligations.
• Transaction Records: Financial transaction data is retained for the period specified under applicable law.
• Support Communications: Customer support communications are retained for a maximum of 2 (two) years.

Once the specified retention period has passed, your information will be securely deleted or anonymized.

8 Your Rights and Controls

Under this privacy policy, you have the following rights regarding your own information:

8.1 Right of Access

You have the right to see what information we have collected about you. Following your request, we will provide you with a summary within the specified timeframe.

8.2 Correction of Information

If any information we hold about you is inaccurate or incomplete, you may contact us to request a correction.

8.3 Deletion of Information

In certain circumstances you may request that your personal information be deleted. However, we may need to retain some information due to legal obligations.

8.4 Opting Out of Promotional Communications

You may stop receiving promotional emails at any time. However, necessary communications related to your account and transactions will continue.

8.5 Data Portability

You may request the core data collected about you in a structured, commonly usable format.

To exercise these rights, please contact us using the details described in the contact section below.

9 Protection of Minors

ring4 strictly prohibits registration and use of its services by anyone under 21 (twenty-one) years of age. We do not intentionally collect any personal information from minors.

If we are informed that a minor has registered on ring4, we will immediately close that account and delete all associated information. For more information on responsible gaming, please visit our Responsible Gaming page.

10 International Data Transfers

ring4 primarily provides services for the Bangladesh market. However, some data may be processed or stored in other countries due to server infrastructure or technology partnerships.

Wherever your information is processed, the protections described in this privacy policy apply everywhere. We ensure that third-party partners who handle data internationally also maintain adequate protection standards.

11 Policy Changes and Updates

ring4 may change this privacy policy from time to time. In the event of changes, we will:

• Update the "Last Updated" date on this page.
• Send a notice to your registered email address for significant changes.
• Continued use of the site after any changes will be considered acceptance of the new policy.

We therefore recommend checking this page regularly, especially before using the site.

12 Contact Us

If you have any questions, comments, or complaints about this privacy policy, or if you wish to exercise your data rights, please contact us:

We will try to respond to your request or question within a maximum of 3 (three) business days. For more information, visit our FAQ page or browse our About Us page.